On the morning of July 17, the company’s quality control department presided over the June food safety and product quality summary meeting. The company’s leaders and relevant department heads attended the meeting and listened to the monthly report on food safety and product quality. The monthly report presented data on food safety and product quality in June from the aspects of key product quality indicators (KPI), monthly customer complaints, and GMP inspections.

 

　　The company attaches great importance to every customer complaint, finds out the reasons one by one and quickly takes corresponding corrective measures. For example, for the packaging damage of individual product batches, the quality department contacted the equipment supplier for parameter debugging in time, adjusted the product filling speed according to the test results, modified some production facilities and formulated 5 operations for this type of equipment Standardization: In response to the missing production date of individual batches of products, the training of on-site operators has been strengthened in time, the centralized placement, identification, and control requirements of defective and pending products are standardized, and the packing personnel are required to check Products are inspected on a can-by-canister basis.

 

　　 The company has set up strict inspection links throughout the entire production process, from the arrival of raw materials and packaging materials, to the semi-finished product stage, to the finished product and after-sales stage. For example, when the goods arrive and during the production process, arrange sampling inspections of raw materials and packaging materials, and coordinate with the supplier if they find that they do not meet the standards; in the production process, the factory area is divided into multiple responsibility areas, and each area is determined by Special personnel conduct GMP inspections, conduct on-site inspections of equipment and environmental sanitation, personnel dressing and operation specifications, foreign objects and pest hazards in the production process, and record problems and correct them in time.

 

By monitoring these KPI indicators, we can intuitively reflect the quality control of each link. By comparing with previous data, we can intuitively find problems and adjust them in time; after-sales data such as monthly customer complaints, returns and exchanges and other data are also quality management An important weather vane, when such data suddenly rises or appears concentrated in certain categories, it can be easily traced back to the specific links of the production process and timely rectification can be made.

 

All for the health and safety of customers, to meet or exceed customer needs with high-quality products and services has always been the product quality policy of "Baili". In the future, Baili will set up more stringent quality standards and continue to adapt to new market challenges. Consumers and partners provide better products and services.